Powerful! I know the Holy Spirit is blessing you with the words as you describe
the situation perfectly! Eventually they will throw in the towel. I have
prayed for all of them but they will not be able to avoid God's wrath and his
consequences. Stay strong, I will see you in that store in Stamford, but there
will be a new name on the wall, not Banfield! God Bless, Doc
Sorry to hear about your issues with the company.
I moved here just a year old tomorrow from Boynton Beach FL. Live in
Westport & came to you because of the hopelessness of that pigsty in
Norwalk & nothing in that Stamford office would make me keep paying for
that Wellness plan.
As it is, I pretty much decided I would likely go without it since the
distance between us & the store does not make me as quick to go in for
small concerns as I did to Dr. Kelleher at the Boynton store in FL.
I don't know if you remember but you did the X-rays on Scooch's front
left knee & since he has been find since I started him on Omega 3 oil& Drs. Foster & Smith Joint Care Premium. To the point that I only have to
give him a Novox on avg once a week.
In fact since he's been on the Omega oil, the same I take, his eye's
seem to have cleared up considerably.
However you know with Addison's he needs his lab work. I was thinking
I'd take him while the plan is still in effect (till March) for his lab
work so I know where his levels are.
I just phoned in a script for a new bottle of Percorten.
Now what? Do you know if you will be setting up shop anywhere no farther
from Westport than the Stamford store is or if not - do you know of anyone
in this area, Westport/Norwalk? Or anyone you can ask.
Had it not been for the holidays I wouldn't have gotten Scooch in for
the labs just before this all happened but procrastinating I now am unsure
as to what to do.
What that company is doing is disgusting. I have often argued with
people who know of it & couldn't believe I took Scooch for the last 10 yrs
to one but I always lucked out with the 2 best guys in the Boynton Beach
FL. store who always made sure I knew I could refuse those boosters, never
hesitated to slip me a few pills at no charge & see that no one up front
ever up sold us any crap, told us where to buy whatever meds or flea & tick
prevention needed for the best price as did you.
In fact, I remember my first visit with you when I signed & decided to
pay for the year up front for the top Wellness plan, usually paying month to
month in the past. The girl at the desk had already take my money for the
visit which when I then decided to just pay for the year, you had the
presence of mind to make up the difference by giving me several months supply
of the flea & tick medicine to simplify the transaction & make up the
difference for what I had already paid.
I know this is a bad time for you. I hope you prevail & that the
corporate suits can do you no harm as much as I'd like to continue to
bring Scooch to you if the distance is not too much should you decide to
stay in business.
I have already posted the Boycott Banfield Mars page with a note about
my experiences here & the disgusting conditions of both the Petsmarts I've
I will support you in whatever you do.
I've been in contact with my friend Dr. Rick Kelleher in the Boynton
Beach store to let him know what's going on so that in the mean time if I
need any prescriptions approved I can just use him as Scooch's doctor for
Hope to hear from you soon & God Bless.
AKA Scooch Senior.
Thank you for that wonderful letter, It was very timely and lifted my
spirits. you know when i opened that hospital I prayed over it and told God
this is your house. What they have done they have done to God not me. God
is just working thru me to bring justice to some areas long overdue. The
pets can't speak so I speak for them. We have already won, we just have to
stay in God's will and do what he says when he says it and how he says it.
You could also write a letter to the editor of Stamford Advocate. They
tried to buy me off and that didn't work, they \tied to intimidate me and
that didn't work. Its people like you and your pets that I love and they
can never break that no matter what. I will be back there wait and see.
There may be enough water ahead but Jesus will calm the storm. Thanks again
and call me anytime 203-731-4251 , Doc
Hi Dr. Robb,
I so appreciate the rapid response to my email.
This is interesting. I was on Facebook & contacted Scooch's FL Vet at
Banfield, Rick Kelleher the "Senior Vet" for the last few years.
He & all the longtime employees had been fired in October. Those employees
are the ones who follow his practice of not up selling & sharing info about
less expensive options for meds & necessities.
This is not just happening here.
I have also added my voice to that store's location & my store on Yelp.com as
they have only 4 reviews that were by people who praised your work &
originally led me to come to Stamford over the much closer Norwalk store, my 1
star review, just knocked that location's rating down to 2-1/2 or thereabouts.
You also have another supporter there who wrote of you & I've been in contact
with him & he responded to me through Yelp.
He mentioned something about a Cornell for a location? I presume he knows
So as soon as it's safe, please let me know where I can find you & if you can
in the meantime, recommend anyone up my way Westport or Norwalk as you know
with Scooch's Addison's & age I have to be ready to have somewhere to run in
the event of something urgent.
I would like to immediately write Banfield to make sure they know why after
12 years I am no longer purchasing a Wellness Plan. Luckily I paid upfront
last time so they have no bank number to auto bill, though I believe they
can't re-up me for another year anyway but I'd better not yet since now I no
longer have Rick in the Boynton Beach store to approve prescriptions for me so
I'll have to pretend that Scooch is still a patient of one of the Banfield's
until either you're up & running or I have a name up near me here. I have
heard good things about a "Strawberry Hill?" Animal Hospital if I have the
name right & they're very close, less than a mile away.
I do worry about Scooch a little insanely so I do feeling like I'm now
working without a net with both you & Dr. Kelleher no longer working
currently. He's not yet found employment there yet.
Bless you & have faith - this is pure greedy evil corporatism & I don't think
they ever get very far. They're Internet reputation is so awful that just
typing "Banfield" in Google brings nothing but page after page after damning
rants about them & their plans.
I would imagine that before long they'll be too busy with class action
lawsuits to be sending the police to anyone's home or even thinking about the
employees they've wronged - not to mention the pets & people.